These Website Terms of Use ("Terms") govern your access to and use of the NXLO Technology FZ LLC website, including all content, materials, information, forms, media, and digital services made available through the website (the "Website").

NXLO Technology FZ LLC ("NXLO", "we", "our", or "us") is a company incorporated in the United Arab Emirates, licensed and operating in compliance with applicable UAE regulations.

By accessing or using the Website, you confirm that you:

• Have read and understood these Terms
• Agree to be legally bound by them
• Are at least 18 years of age or authorised to act on behalf of an organisation
• Have the legal capacity to enter into binding agreements

If you do not agree to these Terms, you must immediately discontinue use of the Website.

Important Distinction: These Terms apply exclusively to the Website. Use of the Raqib platform, including any software-as-service products, building intelligence tools, or subscription services offered by NXLO, is governed by separate master subscription agreements, data processing agreements, and platform-specific terms. Nothing in these Terms creates a contractual relationship for platform services.

2.1 Authorised Purposes

You may use the Website solely for lawful purposes, including:

• Informational access to NXLO's products and services
• Business development and exploratory engagement
• Evaluation of NXLO's capabilities and offerings
• Communication with NXLO through provided channels

2.2 Prohibited Activities

You agree that you will not:

2.3 Enforcement

NXLO reserves the right to:

• Monitor Website usage for compliance
• Restrict, suspend, or terminate access where misuse is detected
• Pursue legal remedies for unauthorised activities

3.1 Informational Purpose Only

Content provided on the Website, including but not limited to:

• Sustainability insights and commentary
• Illustrative dashboards and sample analytics
• Product descriptions and capability summaries
• Blog posts, articles, and thought leadership
• Case studies and use-case examples
• Methodology descriptions and frameworks

is for general informational purposes only and does not:

• Constitute regulatory, legal, financial, engineering, or compliance advice
• Represent verified regulatory records or official determinations
• Create any advisory, fiduciary, or professional relationship
• Guarantee specific outcomes or results

3.2 No Reliance

Any reliance on Website content is at your own risk. You should consult qualified professionals for advice specific to your circumstances.

4.1 Simulated and Sample Data

Screenshots, dashboards, product demonstrations, projections, or use-case examples displayed on the Website may:

• Contain simulated, anonymised, or sample data
• Reflect illustrative scenarios rather than actual performance
• Represent conceptual, roadmap, or in-development features

4.2 No Guarantees

NXLO makes no guarantee that:

• Such features, outputs, or capabilities will be available in any specific timeframe
• Any particular functionality will be implemented as depicted
• Projected outcomes or scenarios will be achieved

Product development is subject to change without notice.

4.3 Forward-Looking Statements

The Website may contain forward-looking statements regarding NXLO's plans, objectives, or market positioning. Actual results may differ materially. NXLO undertakes no obligation to update such statements.

5.1 Ownership

All Website content, including but not limited to:

are owned by NXLO or its licensors and are protected under UAE Federal Law No. 7 of 2002 on Copyrights and Neighboring Rights, UAE Trademark Law, and applicable international treaties and conventions.

5.2 Limited Licence

You are granted a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and view Website content for informational purposes only, provided you:

• Do not modify, copy, or redistribute content
• Retain all copyright and proprietary notices
• Comply with all usage restrictions

5.3 Reserved Rights

No rights are granted to:

• Reproduce, republish, or redistribute content
• Modify, adapt, or create derivative works
• Publicly display or perform content
• Use trademarks or branding without prior written consent
• Remove or alter proprietary notices

Any unauthorised use terminates the licence granted herein.

6.1 External Links

The Website may contain links to third-party websites, platforms, services, or resources.

6.2 No Endorsement or Control

NXLO:

• Does not control third-party content, products, or services
• Is not responsible for their availability, accuracy, security, or legality
• Does not endorse third-party services unless explicitly stated in writing

6.3 Your Responsibility

Access to third-party services is at your own risk. You should review applicable terms and privacy policies of any third-party websites you visit.

7.1 No Guarantee of Continuous Access

NXLO aims to maintain Website availability but does not guarantee:

• Uninterrupted or error-free operation
• Continuous availability without downtime
• Freedom from bugs, vulnerabilities, or technical issues

7.2 Right to Modify Access

NXLO may, at its sole discretion and without liability:

• Suspend, restrict, or modify Website access for maintenance, security, or operational reasons
• Update, change, or remove content
• Restrict access to certain features or geographic regions

7.3 Temporary Interruptions

The Website may be temporarily unavailable due to:

• Scheduled maintenance (where possible, advance notice will be provided)
• Emergency repairs
• Technical failures beyond NXLO's control
• Security incidents

To the maximum extent permitted under applicable UAE law and the laws of any other relevant jurisdiction:

8.1 "As Is" and "As Available"

THE WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

8.2 Disclaimer of All Warranties

NXLO EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Merchantability
• Fitness for a particular purpose
• Non-infringement of intellectual property or other rights
• Accuracy, completeness, or reliability of content
• Security or freedom from viruses or harmful code
• Uninterrupted or error-free operation

8.3 No Warranty of Results

NXLO DOES NOT WARRANT THAT:

• The Website will meet your requirements or expectations
• Any content will be accurate, complete, or current
• Defects will be corrected
• The Website will be compatible with your systems or software

9.1 Exclusion of Certain Damages

To the maximum extent permitted under applicable UAE law, NXLO, ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR:

9.2 Cap on Liability

IN NO EVENT SHALL NXLO'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR WEBSITE USE EXCEED 500 UAE DIRHAMS. THIS LIMITATION APPLIES IN THE AGGREGATE TO ALL CLAIMS, WHETHER MULTIPLE OR SUCCESSIVE, ARISING FROM OR RELATED TO THE WEBSITE.

9.3 Applicability

These limitations apply regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if NXLO has been advised of the possibility of such damages.

9.4 Mandatory Law Exceptions

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted under applicable law, including liability for:

• Fraud or fraudulent misrepresentation
• Death or personal injury caused by negligence
• Any other liability that cannot be excluded by law

You agree to indemnify, defend, and hold harmless NXLO, its directors, officers, employees, affiliates, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your misuse of the Website or violation of these Terms
• Your violation of any applicable laws or regulations
• Your infringement of any third-party rights, including intellectual property rights

NXLO reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with NXLO in asserting any available defences.

11.1 Privacy Policy

Your use of the Website is also governed by the NXLO Privacy Policy, which explains:

• What personal data we collect
• How we use, store, and protect your information
• Your rights regarding your personal data
• How we comply with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL)

11.2 Consent

By using the Website, you consent to the collection and use of your information as described in the Privacy Policy.

11.3 Separate Platform Terms

If you become a user of the Raqib platform, additional data processing terms and data protection agreements will apply.

12.1 Grounds for Suspension or Termination

NXLO may, at its sole discretion and without liability, restrict, suspend, or terminate your access to the Website if:

• You breach any provision of these Terms
• NXLO suspects fraudulent, abusive, or illegal activity
• Security risks or threats are detected
• Required by applicable law or regulatory authority
• For operational, maintenance, or business reasons

12.2 Effect of Termination

Upon termination:

• Your right to access the Website ceases immediately
• Any licences granted under these Terms are revoked
• Provisions that by their nature should survive termination shall survive (including intellectual property, disclaimers, limitations of liability, and governing law)

12.3 No Prior Notice

NXLO may exercise its termination rights without prior notice, although where practicable, notice will be provided.

13.1 Right to Modify

NXLO reserves the right to update or modify these Terms at any time, in its sole discretion, to reflect:

• Changes in applicable laws or regulations
• Evolution of our products and services
• Operational, technical, or business requirements

13.2 Notification of Changes

Updated Terms will be posted on the Website with a revised "Last Updated" date. Material changes may be highlighted or notified through the Website.

13.3 Acceptance of Changes

Your continued use of the Website after the effective date of updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Website.

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of laws principles.

14.2 Jurisdiction

Any dispute, claim, or controversy arising out of or relating to these Terms or the Website, including the validity, interpretation, breach, or termination thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Emirate in which NXLO is incorporated.

14.3 Optional Arbitration

The parties may mutually agree in writing to resolve any dispute through binding arbitration in accordance with the rules of the Dubai International Arbitration Centre (DIAC) or Abu Dhabi Commercial Conciliation and Arbitration Centre (ADCCAC), as applicable. Any such agreement to arbitrate shall be in writing and executed by authorised representatives of both parties.

15.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and NXLO regarding Website use and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15.3 Waiver

No failure or delay by NXLO in exercising any right under these Terms shall operate as a waiver. Any waiver must be in writing and signed by an authorised representative of NXLO.

15.4 Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without NXLO's prior written consent. NXLO may freely assign these Terms in connection with a merger, acquisition, or sale of assets.

15.5 Relationship

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and NXLO.

15.6 Language

These Terms may be provided in multiple languages for convenience. In case of any discrepancy, the English language version shall prevail.

For legal enquiries, notices, or questions regarding these Terms:

For general enquiries, please use the contact form on the Website.

Document Control: v1.1 – NXLO Website Terms of Use – February 2026

NXLO Technology FZ LLC ("NXLO", "we", "our", or "us") is committed to protecting personal data in accordance with applicable laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("PDPL") and relevant free zone regulations where applicable.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data in connection with:

• The NXLO corporate website
• Marketing communications
• Business development activities
• Enquiries, partnerships, pilots, and recruitment
• Events and stakeholder engagement
• Any other interactions where this Policy is referenced

Scope Clarification: This Privacy Policy applies exclusively to the NXLO website and related corporate communications. If you become a user of the Raqib platform, additional platform-specific data protection terms and data processing agreements will apply. This Policy does not govern platform data processing.

For purposes of the PDPL and applicable data protection laws, NXLO Technology FZ LLC is the Data Controller responsible for processing personal data described in this Policy.

For data subject requests, privacy enquiries, or complaints, please contact us using the details above.

We collect personal data directly from you and automatically through your interaction with our Website.

3.1 Information You Provide

When you interact with our Website, submit enquiries, register for events, or engage with us, you may provide:

Sensitive Data: We do not intentionally collect sensitive personal data (such as health information, religious beliefs, or biometric data) through the Website unless voluntarily submitted for specific purposes (e.g., event accommodations). Where such data is provided, we rely on your explicit consent.

3.2 Automatically Collected Information

When you visit the Website, we may automatically collect:

This data is collected for security, analytics, performance optimisation, and website improvement purposes.

We process personal data for the following purposes:

Important: We do not sell personal data. We do not share personal data for third-party advertising purposes.

Under UAE PDPL, we process personal data based on one or more of the following lawful bases:

Withdrawal of Consent: Where processing is based on consent, you may withdraw consent at any time by contacting privacy@nxlotech.ae or using unsubscribe mechanisms provided in communications.

6.1 Use of Cookies

We use cookies and similar technologies to:

• Enable core Website functionality
• Analyse traffic and usage patterns
• Enhance performance and security
• Remember user preferences

6.2 Types of Cookies

6.3 Cookie Management

You may manage cookie preferences through:

• Your browser settings (block or delete cookies)
• Our consent banner (where implemented)
• Third-party opt-out tools

For detailed information, please refer to our separate Cookie Policy, available on the Website.

We may share personal data with the following categories of recipients:

7.1 Service Providers

Third-party vendors supporting our operations, including:

Contractual Safeguards: All service providers are contractually obligated to:

• Maintain confidentiality
• Implement appropriate security measures
• Process data only on our documented instructions
• Comply with applicable data protection requirements

7.2 Legal and Regulatory Authorities

Where required by applicable UAE law, court order, or lawful request from regulatory or governmental authorities.

7.3 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of assets, personal data may be transferred to successor entities subject to:

• Confidentiality protections
• Continued compliance with this Privacy Policy
• Notification where materially changed

7.4 What We Do NOT Do

We do not:

• Sell personal data to third parties
• Share personal data for third-party advertising
• Provide Website personal data to institutional observers or government entities without legal obligation
• Transfer personal data for purposes incompatible with this Policy

8.1 Transfer Locations

Personal data may be stored or processed within or outside the United Arab Emirates, including in jurisdictions that may have different data protection laws.

8.2 Safeguards

Where cross-border transfers occur, NXLO ensures:

• Transfers are conducted in accordance with applicable PDPL requirements, including implementation of appropriate contractual or technical safeguards where required
• Reasonable technical and organisational measures protect transferred data
• Service providers are contractually bound to maintain data protection standards

8.3 Your Rights

For information about safeguards applied to international transfers, please contact privacy@nxlotech.ae.

9.1 Retention Principles

We retain personal data only for as long as necessary to:

• Fulfil the purposes described in this Policy
• Comply with legal and regulatory obligations
• Resolve disputes or establish legal claims
• Enforce agreements

9.2 Retention Periods

9.3 Secure Deletion

When personal data is no longer required, it is:

• Securely deleted
• Anonymised (where appropriate for research or statistical purposes)
• Archived only where required by law

10.1 Security Measures

NXLO implements appropriate administrative, technical, and organisational measures to protect personal data against:

• Unauthorised access
• Disclosure
• Alteration
• Loss
• Destruction

Security measures include:

10.2 Limitations

No system can guarantee absolute security. However, we maintain industry-aligned safeguards and regularly review our security posture.

10.3 Data Breach Notification

In the unlikely event of a data breach affecting your personal data, we will notify you and relevant authorities as required by applicable law.

11.1 Available Rights

Subject to applicable law, you may have the following rights:

11.2 Exercising Your Rights

To exercise your rights, submit a request to:

Email: privacy@nxlotech.ae

Identity Verification: We may verify your identity before responding to protect your privacy and security.

Response Time: We aim to respond within the timeframe required by applicable law (typically 30 days). Complex requests may require extension, of which you will be notified.

11.3 Complaints

If you believe your data has been processed in violation of applicable UAE law, you may:

• Contact us directly at privacy@nxlotech.ae
• Lodge a complaint with the UAE Data Office where applicable

The Website is not directed to individuals under 18 years of age.

We do not knowingly collect personal data from minors. If we become aware that personal data from a minor has been collected without verifiable parental consent, we will take steps to delete such information.

Parents or guardians who believe we may have collected information from a minor may contact privacy@nxlotech.ae.

The Website may contain links to third-party websites, platforms, or services (e.g., social media links, partner sites).

NXLO is not responsible for:

• The privacy practices of external websites
• The content, security, or accuracy of third-party sites
• Any data you provide directly to third parties

We encourage you to review the privacy policies of any external websites you visit.

14.1 Right to Update

We may update this Privacy Policy periodically to reflect:

• Changes in applicable laws or regulations
• Operational or technical changes
• Evolution of our services or business practices
• Stakeholder feedback

14.2 Notification of Changes

Updated versions will be posted on the Website with a revised "Last Updated" date. Material changes may be highlighted through:

• Website notices
• Email notifications (for significant changes affecting processing)
• Consent banners where required

14.3 Acknowledgement of Updates

Continued use of the Website following publication of updates indicates acknowledgement of the revised Privacy Policy. Where required by applicable law, we will obtain renewed consent for material changes affecting how personal data is processed.

For privacy-related enquiries, data subject requests, or complaints:

For general enquiries, please use the contact form on the Website.

Document Control: v1.1 – NXLO Privacy Policy – February 2026

NXLO Technology FZ LLC ("NXLO", "we", "our", or "us") uses cookies and similar technologies on our corporate website (the "Website") to ensure functionality, improve performance, enhance security, and provide a better user experience.

This Cookie Policy explains:

• What cookies are
• The types of cookies we use
• Why we use them
• How you can control them
• Your rights under applicable UAE data protection law

Scope Clarification: This Cookie Policy applies solely to the NXLO corporate Website. Use of the Raqib platform is governed by separate platform-specific terms and data protection agreements. This Policy does not govern platform data processing.

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

2.1 Cookie Functions

Cookies may:

2.2 Types of Cookies by Duration

2.3 Similar Technologies

We may also use technologies similar to cookies, including:

Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("PDPL"), cookies that process personal data are deployed based on one or more of the following legal bases:

Consent Requirement: Where consent is required, cookies will not be placed unless you provide clear affirmative consent via our cookie banner or settings tool.

Withdrawal of Consent: You may withdraw consent at any time through the methods described in Section 7.

These cookies are required for the Website to function properly. They enable:

User Control: Without these cookies, the Website may not operate correctly. These cookies cannot be disabled through our consent banner and are deployed as necessary for Website provision and security.

4.2 Analytics Cookies

These cookies help us understand how visitors interact with the Website by collecting aggregated and statistical information such as:

• Pages visited
• Time spent on pages
• Navigation paths
• Error messages encountered
• Device and browser type
• Geographic location (country level)

Data Minimisation: Where possible, analytics data is anonymised or pseudonymised to reduce privacy impact.

Deployment Conditions: Analytics cookies are deployed only where:

• You provide explicit consent, or
• The data collected does not identify individuals and falls within legitimate interest processing (e.g., aggregated, anonymised statistics)

4.3 Functional Cookies

These cookies remember choices you make to enhance user experience, such as:

• Language preferences
• Region or country selection
• Display preferences (e.g., font size, contrast)
• Form auto-fill settings

Activation: Functional cookies are activated only with your consent where required.

4.4 Marketing Cookies

Marketing cookies may:

• Track browsing activity across pages
• Measure the effectiveness of marketing communications and engagement campaigns (where consented)
• Enable communication based on expressed interest

NXLO Practice: Marketing cookies are deployed only after explicit consent. NXLO does not use third-party advertising networks to serve behavioural ads on unrelated websites.

Some cookies may be set by trusted third-party service providers supporting our operations, including:

5.1 Third-Party Safeguards

All third-party providers:

• Process data under contractual safeguards
• Are prohibited from using data for unrelated purposes
• Must implement appropriate security measures
• Comply with applicable data protection requirements

Data Sharing: NXLO does not sell cookie data to third parties. Cookie data is shared only as described in this Policy and in accordance with our Privacy Policy.

Cookies remain on your device for varying durations depending on their purpose:

Note: Detailed retention settings may vary depending on configuration and provider updates. For specific information about a particular cookie, please contact privacy@nxlotech.ae.

You have control over cookie usage through the following methods:

7.1 Consent Banner

When you first visit our Website, you will be presented with a cookie banner allowing you to:

• Accept all cookies – consent to all cookie categories
• Reject non-essential cookies – accept only essential cookies
• Customise cookie preferences – select specific categories

Your preferences will be stored and respected for future visits.

7.2 Browser Settings

You may also control cookies through your browser settings:

Options include:

• Blocking all cookies
• Deleting existing cookies
• Setting notifications for cookie placement
• Allowing cookies only from specific sites

Important: Disabling essential cookies may affect Website functionality and user experience.

7.3 Withdrawing Consent

You may withdraw consent at any time by:

• Adjusting settings through the Website cookie management tool (where available)
• Clearing cookies via browser settings
• Contacting privacy@nxlotech.ae for assistance

Effect of Withdrawal: Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Where cookies process personal data, such data is handled in accordance with:

• NXLO Privacy Policy
• UAE PDPL requirements
• Applicable cross-border transfer safeguards

8.1 Security Measures

We implement appropriate technical and organisational measures to protect cookie-related data from:

• Unauthorised access
• Alteration
• Disclosure
• Destruction

8.2 Data Subject Rights

For information about your rights regarding personal data collected through cookies, please refer to Section 11 of this Policy and the NXLO Privacy Policy.

9.1 Transfer Locations

If cookie-related data is processed outside the United Arab Emirates, including by third-party service providers, NXLO ensures:

• Transfers are conducted in accordance with applicable PDPL requirements
• Appropriate contractual or technical safeguards are implemented where required
• Service providers are contractually bound to maintain data protection standards

9.2 Safeguards

For more information regarding safeguards applied to international transfers, please contact privacy@nxlotech.ae.

Subject to applicable law, you may have the following rights regarding personal data collected through cookies:

10.1 Exercising Your Rights

To exercise your rights, submit a request to:

Email: privacy@nxlotech.ae

Identity Verification: We may verify your identity before responding to protect your privacy and security.

Response Time: We aim to respond within the timeframe required by applicable law (typically 30 days).

11.1 Right to Update

We may update this Cookie Policy periodically to reflect:

• Changes in applicable laws or regulations
• Updates to our technology stack or cookie deployments
• New cookie implementations
• Regulatory guidance or industry standards

11.2 Notification of Changes

Updated versions will be posted on the Website with a revised "Last Updated" date. Where material changes affect how cookies process personal data, we will:

• Highlight changes through Website notices
• Seek renewed consent where required by applicable law

11.3 Acknowledgement of Updates

Continued use of the Website following publication of updates indicates acknowledgement of the revised Cookie Policy.

For questions about this Cookie Policy or our use of cookies:

For general enquiries, please use the contact form on the Website.

Document Control: v1.2 – NXLO Cookie Policy – February 2026